Tuesday, 17 April 2012

Nokia Messaging issues

as a Nokia user I find its difficult to get much information  out there on how to get around problems which Nokia seem to introduce into their phones and their services. Some help can be had in the Nokia Support Groups (as in that link) but often there are no answers of any technical significance.

To allow others who have issues with Nokia Messaging to post here and perhaps provide others with answers (or just confirmation they are not alone).

I set up Nokia Messaging on my E72 phone recently using their website. It was quick and effective and pushed up the mail settings onto my phone. That part was good.

This gave me with 4 email accounts being checked on my phone:

  • gmail
  • my corporate mail (as it happens handled via google)
  • one ISP account as a POP account
  • one ISP account as an IMAP account (different to above)

I noticed some things which it would seem remain unresolved for Nokia (at least on their forums).

reply to email from my corporate mail using Nokia Messaging created 2 entries in my sent items and makes reading messaging threads on the web browser messy because each of my replies appears duplicated.

the Nokia Messaging system allows you to specify times for your mail collection. This is nice but has a few issues:

  • when you set connection times they are global, so your times set for your work mail will now override what you initially set for your personal mails being collected by Nokia Messaging. Meaning you can not choose Monday-Friday 9am to 5pm for work emails and 7 days 8am-10pm for private ones.
  • you can not choose to check mail "asynchronously"; meaning I can't just 'check when I feel like it adhoc' I can only follow the schedule.

I consider these noteworthy limitations and to the best of my knowledge remain issues with all the Nokia Messaging based phones.

So hopefully somone in at Nokia will pull their heads out of their arse, stop being negative about the negative feedback and start grasping that complaints are from people who want to keep using the products but just want issues fixed.

Saturday, 14 April 2012

Sincerest form of flattery

I happen to really like the music of Queen.

About a year ago we found out about a local band who goes around doing copies of Queen music live at small clubs and pubs. The audience is usually small (like under 200 or 500 on a good day)

They're pretty darn good actually and its fun to go to their gigs.

Last New Year I dragged my sorry arse (and man it was sorry) along with some friends to see them at a Brisbane venue. They played for some hours past the slated time to end and kept on playing just covers and stuff (not queen) till way past 1am.

So they have a good attitude about it too.

Today I noticed they are playing locally again and see that they are doing a charity gig, donating their door take to a local charity called Paradise Kids.

Thats just got to be a worthy cause.

So my respect for this band has just gone up a lot. Not only are they fun and energetic on stage but they have a great social conscious too.

Fantastic

Wednesday, 11 April 2012

we're not the customers anymore

In a recent conversation with a fellow on a forum it was pointed out to me that the reason companies like Nokia take no notice of what people want is because of the obvious:
we're not the customer anymore, the Telco's are
Seems strange, but the more I think about it its clear. People don't go to shop for phones, they go to a telco to see what they have on what plans and sign up.

The telco then tells Nokia or HTC what it is they want to be offering to their customers.

Now that I see it this way, its clear that since people are no longer looking to purchase a phone. So no matter what experts or advanced users or even small businesses want to roll out to their sales people, the phone companies don't make what people want; they make what phone companies want.

I think that iPhone is the only exception to this ... which is perhaps why the Telcos often charge more for those on a plan.

Tuesday, 3 April 2012

Nokia

Some years ago there was an error at the Water Supply company at Nokia in Finland where sewerage was mixed accidentally with the water supply




Just as Nokia's water department delivered up shit in the water to the Finns in Nokia, it would seem Nokia is intending to do the same economically to both Finland and other supporters of their products. Both would seem to be down to management and 'accidents' of procedures.

Reading this interview shows that their new "director" is helping them transition to economic death.
Q. How do you evaluate the changes happening in China’s smartphone market?

A. In such a dynamic and competitive market, lower-priced mobile phones have flooded into the market. Nokia will frequently release new products to meet the demands of the market. In addition, we will create innovation for China based on the unique tastes and needs of Chinese consumers.

what a fcuking tosser. He can make all the glib answers he wants but at the end of the day their shares are falling.

Finns need to kick this guy up the ring
Q: You mentioned earlier that Nokia hoped to convert 200 million Symbian users to Windows Phones. How are you going to do about it?

Elop: In the transition to Windows Phones, we need to make sure our Windows Phone system and mobile phones will attract consumers with good services. Besides, we will install relevant programs on the Windows Phone platform, ensuring a smooth transition from Symbian to it.
more twaddle ... I mean how are they doing that? Installing relevant programs won't matter a tinkers toss if the phone is too dear and too restricted.

Arguments about it not coping with changes or it being too restrictive are a bit hard to swallow. Considering that Unix OS was written in the late part of 1969 and is still doing strong today.

Funny that iOS and Android are both based on an older OS which was written to work on machines with tiny fractions of the power in even a humble phone today.

Pissing off 200 Million customers and telling them what they want rather than selling them what they want is not a good strategy if you ask me...

Does the average phone user really give a hairy rats arse if they have a quad core or if it just works? I'm willing to bet its "just works" ... longer battery life might be nice too.

This site has an equally dim view of Nokia:


Seems the rot will kill the company.

I wonder if the director will bring what he learned from his time directing Microsoft Office to Nokia? Strangely I don't hear much good about that transition either. But then he's already arranged a marriage to Microsoft so perhaps he'll get his pay in growth in Microsoft shares?